** Deliveries nearer to Southern California may arrive sooner.
Flat Rate Shipping
At ACandyStore.com we don't think you should have to pay a fortune on shipping. Candy is heavy. So shipping candy can sometimes be really expensive. That's why we offer $9.95 Flat Rate Shipping!
Flat rate shipping can save you well over $100 on shipping large orders of bulk candy. Consider how much it would cost you to ship 150 pounds of books via UPS from New York to LA. It ain't cheap! You could pay close to $200 for a service like that. At ACandyStore.com, we believe candy should put a smile on your face. We probably wouldn't like the look on your face if you had to pay $200 to ship your candy... :)
So enjoy your candy, and forget about shipping rates. Select Flat Rate Shipping when you check out.
Please allow 5 - 7 full business days for your order to be delivered.
*Flat Rate Shipping applies to orders shipping within the Continental US only.
Hot Weather Shipping
During hot weather months, it is highly recommended that you use expedited shipping methods for candy that will melt in hot temperatures.
Although we do include ice packs and extra packing for insulation in expedited orders, we have found that with Ground Shipping ice packs often melt long before the package arrives, thus negating their usefulness. Cold packs will not last more than 2 or 3 days when it's hot outside. We will include cold packs in orders with the following conditions only: Next Day Air, Second Day Air, and Ground shipping to a city within 5 hours drive of Los Angeles, California. Otherwise, they will not last the duration of the trip.
We will not be held responsible for any melted candy items, regardless of circumstances. So please spend the extra dollars to ensure your candy arrives in the good and yummy condition you need.
UPS Shipping Rates
If you choose not to go with our Flat Rate Shipping option, we do still offer the basic UPS Ground rates. On some very small orders, it may even be less than the flat rate, so be sure to check!
When using UPS Ground, rest assured that the shipping rates are based on the shipping weight of your order - not on price points. We use shipping tables provided by UPS to calculate the shipping cost. Your actual shipping charge will be calculated during the checkout process. This amount may vary based on quantity, weight and destination. But remember the first item is the most expensive to ship, each additional item will add smaller and smaller amounts to the shipping total.
We know shipping is expensive, but candy is heavy. With the price of gas fluctuating, UPS charges a fuel surcharge. We do our best to keep the shipping charges low by passing on the exact rates UPS gives to us for shipping with them daily. In general, shipping charges for most products will be between $9.00 and $15.00. You can calculate your shipping costs by clicking "View Cart" from any page. It is not required to enter your payment information before approving the shipping charges.
Shipping to Canada
After a recent trip to western Canada, we couldn't get over how beautiful the country was and how everyone we met was so nice and made us feel very welcome. So, we decided to do whatever it takes to share our love for candy with the people of Canada!
Now we offer shipping to Canada through our shipping partner, UPS. It's simple. When you check out, just select UPS Standard Shipping to Canada. Although we cannot offer our amazing Flat Rate Shipping to Canada, our rates are very competitive and are getting better all the time!
So if you live in Canada or are planning a wedding there (beautiful place for a wedding!) have your fresh, gorgeous and delicious bulk candy shipped directly via UPS Standard to Canada! And thanks for making our trip absolutely amazing!
Please allow 7 - 10 full business days for your order to be delivered.
UPS offers a number of expedited shipping services, we are happy to pass along these services to you at no additional surcharge. Please keep in mind that while shipping rates can be expensive on expedited orders, UPS offers reliable and trackable delivery services so your candy will arrive safe and when you need it. See our Order Tracking Page for more info.
Next Day Air is the fastest shipping method we offer for our candy. Upon shipment of your candy, your order will arrive within one business day no matter where you are in the United States. 2nd Day Air is the next fastest shipping method and offers delivery in two business days following shipment. For each of these methods, you will need to allow a two business day processing period before shipment.
Sorry, other than Canada, international shipping is not currently available. Nor do we currently ship to APOs.
Please allow two full business days for order processing and packing. In-stock orders can be shipped within 1 day if ordered during normal business hours, (9am - 5pm Pacific), Monday through Thursday. During peak holiday candy times, however, it could take 3 days or longer for your order to be processed.
Product availability is subject to change. Items ordered together will not necessarily be shipped together. There are no additional charges for separately shipped items. If an item is temporarily out of stock, we will notify you and ship the item when it is back in stock unless you tell us otherwise.
Although we try to fulfill all orders completely, we carry over 1500 products which inevitably go in and out of stock from time to time. If your order contains an item that is out of stock, we will ship the remainder of your order, crediting your account and adjusting the shipping cost accordingly. We are not able to keep backorders of out-of-stock items so you will need to try and order again at a later date.
If an item needs to be returned please contact firstname.lastname@example.org within 5 days of receipt. (Receipt date determined by UPS Delivery Confirmation). We do accept returns as long as the product packaging is unopened. All returns are subject to a 15% restocking fee. You will be responsible for shipping the items back to our returns department.
Some items cannot be returned. There are certain items and circumstances in which we do not permit candy returns. Please be sure to check each item before ordering to see that there are no returns restrictions. We reserve the right to refuse a return at all times.
Any items that are shipped and unable to be delivered due to an incorrect address as provided by the customer and returned to ACandyStore.com, customer will be responsible for either the cost of re-shipping to the correct address or a 15% restocking fee.
Canceling an Order
Cancellations must be made within 24 hours of order placement. Orders canceled after 24 hours will be subject to a 15% restocking fee.
If you would like more information about shipping or product availability, please email email@example.com